top of page

Distance Selling Agreement

Visivix

Hereinafter referred to as "SELLER".

​

Consumer:
Name:
Address:
Telephone:
E-mail address:

Hereinafter referred to as "BUYER".

ARTICLE 2. SUBJECT

The subject of this contract is numbered 6502, regarding the sale and delivery of the product/products that the BUYER ordered electronically from the SELLER's website www.visivix.com, having the qualifications mentioned in the contract and the sales price mentioned in the contract. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection and the Distance Contracts Regulation.

ARTICLE 3. DEFINITION AND TYPE OF THE PRODUCT SUBJECT TO THE CONTRACT

The product(s) subject to this contract are all kinds of products that the SELLER sells and delivers through the website www.visivix.com. The product's type and type, quantity, brand/model, color and sales price, including all taxes, are as stated in the information on the product introduction page on the website www.visivix.com and in the invoice, which is considered an integral part of this contract.

BUYER, basic characteristics of the product(s) subject to sale, sales price, payment method, delivery conditions, etc. He declares and accepts in accordance with the provisions of this contract that he is aware of all preliminary information regarding the product(s) subject to sale and the right of "withdrawal", that he confirms this preliminary information electronically and then orders the product. "Preliminary information form" and "Invoice" are integral parts of this contract. Once the order is placed, the BUYER is deemed to have accepted all the conditions of this contract.

ARTICLE 4. CONTRACT PRODUCT AND DELIVERY INFORMATION

The type and type, quantity, brand/model, color, sales price and delivery information of the products are as stated on the invoice.

 

DELIVERY INFORMATION

 

Your purchases from www.visivix.com will be delivered insured within 1-7 business days.

www.visivix.com bears all responsibility during the process until the delivery of the products. You must receive your products by checking them with a signature, accompanied by a cargo officer.

Your orders will be delivered to the cargo within the first business day (Monday-Saturday) after receiving bank approval.

If there is a problem caused by us, you will be notified based on your membership information. That's why membership is complete and accurate information is important. Delivery is not done on weekends and feast days.

All of the products you choose will be delivered to you by our contracted cargo companies with the guarantee of www.visivix.com.

The products you purchased will be notified to you via a confirmation e-mail. If any of the products you have selected are not in stock, an e-mail will be sent to you and you will be notified of the first date the product will be in stock.

 

ARTICLE 5. GENERAL PROVISIONS


5.1. These two copies of the contract, previously signed by the SELLER, have been approved by the BUYER on the order confirmation date and, for sales made electronically, signed and accepted electronically. The processing date of the order to be paid by Money Order/EFT by the BUYER is not the date the order is placed, but the date on which the payment made by the BUYER is reflected in the SELLER's account.

5.2.People under the age of 18 cannot shop through www.visivix.com. By confirming this agreement electronically, the consumer confirms that he is over 18 years of age.

5.3. BUYER certifies that the basic characteristics of the product(s) subject to the contract specified in the website www.woollywell.com and in Article 4 of this contract, the sales price including all taxes and the payment method, and the delivery and delivery costs will be covered by the BUYER, the time in which the delivery will be made, the SELLER. He declares and accepts that he is aware of all preliminary information regarding NIN's full commercial title, full address and contact information, and that he provides the necessary confirmation of this preliminary information electronically in sales made electronically. BUYER declares and accepts that he has read and understood all the information specified in Article 4 and has given the necessary approval for the purchase of this product/products.

5.4. By confirming this contract electronically, the BUYER shall, before the conclusion of distance contracts, specify the features of the ordered product/products that must be given to the consumer by the SELLER, the sales price of the products including all taxes, the SELLER's full address, commercial title and contact information, payment method and The BUYER will confirm that the delivery and delivery costs will be covered by the BUYER and that he/she has obtained the information regarding the amount completely and accurately.

.5.The seller is obliged to deliver the product(s) subject to the contract in accordance with the qualifications specified in the order, intact and complete, and with warranty documents and user manuals. The warranty documents and warranty periods of the product/products are as long as the periods determined by the brands of the product/products. Reviews are carried out by brands within these periods. Inspections for product/products with expired warranty are rejected by brands.

5.6. If the BUYER wishes to make payment via Money Order/EFT, he/she must pay the price for the product(s) to be purchased to the SELLER's account within 24 hours from the order and confirm that the payment has been made, in the relevant section of the website www.visivix.com "Money Transfer" A notification should be made to the website operator by clicking the "I made /EFT" button. Otherwise, BUYER'S order will be cancelled.

5.7. If the BUYER makes purchases by credit card and in installments, the installment method chosen on the website is valid. In installment transactions, the relevant provisions of the contract signed between the BUYER and the cardholder bank are valid. The credit card payment date is determined by the provisions of the contract between the bank and the BUYER. BUYER can also follow the number of installments and payments from the account statement sent by the bank.

5.8.The product(s) subject to the contract ordered by the BUYER from the website shall be delivered to the BUYER or to the BUYER within the period explained in the preliminary information on the website, depending on the distance of the BUYER's residence for each product ordered, not exceeding a period of 30 days. It will be delivered to the person/organization at the address indicated. This period can be extended for a maximum of 10 days, provided that the BUYER is notified in writing. Even if the BUYER is not present at the address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation fully and completely. For this reason, the BUYER will bear any damages arising from the BUYER's late delivery of the product and the expenses incurred due to the product being kept in the cargo company and/or returning the cargo to the SELLER.

5.9.If the product/products subject to the contract will be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

5.10.Delivery costs of the product(s) subject to the contract will be paid by the BUYER and will be reflected separately on the invoice for the BUYER's order. If the SELLER has declared on the website that the delivery fee will be covered by the SELLER in case of shopping for the specified product/products within the specified date period and/or over the determined total shopping amount, the delivery cost will be borne by the SELLER within the specified conditions.

5.11. Delivery; It is done as soon as possible after the stock status is available and the price of the goods is transferred to the SELLER's account. In order for the product(s) to be delivered, the Preliminary Information Form must be confirmed electronically, a signed copy of this contract must be delivered to the SELLER and the price of the product(s) must be paid. If the price of the product is not paid for any reason or is canceled in the bank records, the Seller is deemed to be relieved of the obligation to deliver the product/products and in this case, the BUYER is obliged to pay the transportation fee.

5.12.The SELLER cannot be held responsible for the cargo company that will deliver the product(s) subject to the contract to the BUYER, not being able to deliver the product/products on time and/or not being able to deliver them at all due to any problems experienced regarding the delivery of the product/products.

5.13.The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining his express approval before the contractual performance obligation expires.

5.14.After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, which is not due to the BUYER's fault, the BUYER will keep the product for 3 days, provided that it has been delivered to him. must be returned to the SELLER within In this case, shipping costs belong to the BUYER.

5.15. If the SELLER thinks that the performance of the product(s) has become impossible, and if the product(s) subject to the contract cannot be delivered to the BUYER within due time due to force majeure and extraordinary circumstances that prevent transportation by the SELLER and/or the product is not in stock or cannot be supplied, the SELLER will notify the BUYER of the situation. BUYER declares and accepts that SELLER has no responsibility in this context and may exercise one of his rights to cancel the order or postpone the delivery period until the blocking situation disappears.

​

16. 5.15 of this agreement. In cases listed in the article and/or if the BUYER's order is cancelled, the price paid to the SELLER will be refunded in full. If the BUYER has paid by credit card, the product amount will be returned to the bank. The BUYER accepts that the reflection of this amount to the BUYER's account is a bank transaction and that it may take approximately 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank, and the SELLER cannot be held responsible in this regard. If the consumer purchased the product(s) by credit card and in installments, the Bank repays the customer in the same number of installments. After the SELLER pays the entire product price to the bank at once, and in case the installment expenditures made through the Bank POS are refunded to the BUYER's credit card, the requested refund amounts are transferred by the Bank to the holder's accounts in installments in order to prevent the parties involved in the matter from being victimized. If the installment amounts paid by the BUYER until the cancellation of the sale do not coincide with the refund date and the account cut-off dates of the card, 1 refund will be reflected on the card every month and the customer will receive the installments he paid before the refund for an additional month equal to the number of installments he paid before the refund after the installments of the sale are completed and will be deducted from his current debts. It will happen. In case of returning the product(s) purchased by credit card, the SELLER cannot pay the BUYER with cash in accordance with the contract made with the Bank. In case of a refund, since the SELLER is obliged to pay the relevant amount to the Bank in cash or as an offset, the BUYER cannot be paid in cash in accordance with the procedure we have explained above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the SELLER pays the amount to the Bank in one lump sum. If the BUYER has made the payment by Money Order/EFT, the refund will be made by money order/EFT to the account specified by the BUYER (the account must be in the name of the person at the billing address or in the name of the user member) after the BUYER's bank account information is requested. The Buyer acknowledges and undertakes that he has read and accepted this procedure.

5.17. The BUYER will inspect the product(s) subject to the contract before receiving them for dents, breaks, torn packaging, etc. Damaged and defective product(s) will not be received from the cargo company. The product(s) received by the BUYER without a report from the Cargo company will be deemed to be undamaged and intact. It is the BUYER's obligation to carefully protect the product(s) after delivery.

5.18. Situations that did not exist or could not have been foreseen at the time this contract was signed, occurred without the fault of either party and prevented the parties from fulfilling their obligations imposed on them within the scope of this contract or from fulfilling them on time, such as state of war, natural disasters, strike, lockout, Circumstances that prevent the import of product(s), strikes, lockouts, etc. within the scope of legislation changes will be considered as force majeure. The party exposed to force majeure will immediately inform the other party in writing and will not be held responsible for not fulfilling its obligations under this agreement as long as the force majeure continues. If the force majeure situation continues for more than 30 days, the parties will have the right to unilaterally terminate the contract.

5.19.It is possible that the product(s) offered for sale through the website may not be in stock. The product/products are produced if deemed necessary. If it is not possible to produce the product(s) ordered by the BUYER and not in stock for some reasons, this situation will be notified to the BUYER by the SELLER via e-mail or telephone, and the entire price paid by the BUYER for the product/products will be paid by credit card for the order. If it is made via money transfer/EFT, it will be made to the credit card; if it is made via wire transfer/EFT, it will be made to the relevant bank account.

5.20. Your orders are sent with insurance via Yurtiçi Cargo or other contracted cargo companies.

5.21.The parties agree that the SELLER's records containing the BUYER's statement (these records will be phone calls, internet records, etc.) will be considered binding evidence for the parties.

5.22. In case the product prices are sold at a price much below its value due to errors that may arise from the system or software, the SELLER reserves the right to cancel the order and will not be responsible for these orders.

5.23. In orders where a gift voucher will be used, the remaining amount above the gift voucher amount can be added to the total amount of the basket using a credit card and the order can be placed. If the basket amount is less than the gift voucher, the remaining part of the gift voucher will be invalid. For example, if the total amount of the basket is 100 TL and the gift voucher amount is 120 TL, the remaining 20 TL difference cannot be refunded to the customer and cannot be defined as a new gift voucher.

ARTICLE 6. RIGHT OF WITHDRAWAL

6.1. Gold and silver prices are updated depending on price movements on international gold exchanges. Therefore Gold, Silver etc. Product orders are final orders and cannot be canceled or returned for any reason.
 

ARTICLE 7 - GOODS/SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED


By its nature; Returns of products such as disposable products, products that deteriorate rapidly and are likely to expire, and all kinds of copyable software and programs are not accepted. In addition, the right of withdrawal is granted for all kinds of software and programs, DVD, DIVX, VCD, CD, MD, video cassettes, computer and stationery consumables (toner, cartridge, ribbon, etc.), all kinds of cosmetics, underwear products, all kinds of personal care products. In order to be used, the products must be unopened, intact, untested and unused. The consumer cannot exercise his right of withdrawal for goods produced in accordance with the consumer's special wishes and demands or personalized by making changes or additions. The values of the products sold on our site are determined in international markets. In accordance with Article 15/a of the Distance Contracts Regulation, the right of withdrawal cannot be exercised unless otherwise mutually agreed with the customer.

ARTICLE 8 - DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card agreement made with the bank and will be liable to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees incurred from the BUYER, and under any circumstances, in case of default due to the BUYER's debt, the BUYER agrees to pay the damages and losses incurred by the SELLER due to the delayed performance of the debt.

 


SALES PERSON:
Visivix

Payment methods

- Credit / Debit Cards
- PAYPAL
- Offline Payments

bottom of page